Sportzino Privacy Policy — Your Data Is Safe With Us

1 Introduction

Welcome to Sportzino. We place the highest importance on the privacy of our users. This Privacy Policy explains what personal information Sportzino collects, why we collect it, and how it is kept secure.

By using the Sportzino website or mobile app, you are deemed to have accepted the terms of this Privacy Policy. We recommend reading it carefully before using our platform for the first time.

This Privacy Policy is part of our Terms & Conditionsworks in conjunction with our Terms & Conditions, and both documents should be read together. If you have any questions, our support team is always ready to help.

2 What Information We Collect

Sportzino collects only the information necessary to provide and improve its services. No excessive or unnecessary data is collected.

3 How We Use Your Information

Sportzino uses the information it collects for the purposes outlined below. We are committed to being fully transparent about each of these:

• Account Management: To manage registration, login, and account security.
• Service Delivery: To process bets, gaming activity, payments, and withdrawals.
• Customer Support: To resolve your issues and answer your questions.
• Security: To detect fraud, money laundering, and suspicious activity.
• Legal Compliance: To meet regulatory requirements.
• Responsible Gaming: To identify unusual betting patterns and provide timely support.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Notifications: To send you offers and updates tailored to your preferences.

4 Who We Share Your Information With

Sportzino never sells your personal data. However, limited information may be shared in the following specific circumstances:

• Payment Processors: Information required by Mobile Pay, Nagad, or your bank to process transactions.
• Game Providers: Minimum necessary data is shared with licensed partners solely to operate the games.
• Law Enforcement: To assist with investigations under court orders or government directives.
• Security Analysts: For fraud detection services — while keeping your identity protected.
• Business Succession: In the event of a company merger, the new entity will be required to comply with this policy.

5 Cookie Policy

Sportzino uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

6 Data Security Measures

Sportzino uses industry-leading technology to keep your data secure. Our security measures are regularly verified through third-party audits.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• AES Encryption: Sensitive data stored in our databases is encrypted using AES-256.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Regular Security Audits: An independent team of security experts conducts regular system audits.
• Restricted Access: Only authorized personnel are permitted to access specific data.

7 Your Data Rights

Sportzino believes every user should have full control over their own data. You have the following rights:

8 Child Protection

Sportzino is intended solely for users aged 18 and above. We do not knowingly collect any personal information from minors.

If we become aware that a minor is using our platform or that we hold their data, the account will be immediately closed and the data permanently deleted.

9 Data Retention Period

Sportzino does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

• Account Information: Up to 5 years after account closure (as required by law).
• Financial Transaction Records: Up to 7 years (as required under anti-money laundering laws).
• KYC Documents: 5 years after the end of the relationship.
• Support Contact: Up to 2 years.
• Analytics Data: Indefinitely after anonymization.

When the retention period expires, data is securely deleted. The deletion process is complete and irreversible, ensuring no recovery is possible.

10 Policy Updates

Sportzino reserves the right to update this Privacy Policy at any time. In the event of changes:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified at your registered email address about any significant changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact

For any questions about our Privacy Policy or to exercise your data rights, contact us:

Data protection requests are typically responded to within 30 days. Complex requests may require up to an additional 60 days.